We leverage OMI’s expertise for the Salesforce Marketing Cloud. Their resources complement our internal team and allow us to achieve better marketing results.

Tony Banks – Owner-Broker
RE/MAX Cornerstone

250+/

Projects. Consulting Engagements.
Success Stories on the Platform

WHAT
WE DO/

"Improve Your Salesforce.com Investment"/

We are One – Our CRM Practice Group combines user experience, technology, sales, marketing and analytics disciplines to do more than write code. We are business professionals with over 17 years of experience on the Salesforce.com Platform. Our team provides Salesforce lifecycle services from on-boarding, administration services, 3rd party integrations to vertical specific application development.

Expert Salesforce Consulting Services/

Our specialists will guide you through Salesforce’s customer success platform (Sales Cloud, Marketing Cloud, Service Cloud) helping you prepare the proper blend for your CRM needs to meet your exact business requirements. With over 18 years of industry experience, OMI understands how to leverage Salesforce to improve productivity, save time and facilitate profits. 

OMI Salesforce Consulting Competences/

Strategy Planning

Your business requires a personal touch when it comes to serving your own customers. Knowing that, our specialists will devise a strategy for cloud migration and advise you on the best options within the Salesforce portfolio. OMI’s team also considers third party add-ons that may benefit your business Vertical or Industry.

Implementation

OMI will provide you with application setup, configuration, data security modeling, customization and workflow automation. Moreover, we will support your end users with specific guidelines on managing, utilizing, and best practices associated with adoption of the Salesforce platform to ensure investments are maximized.

Integration

Our team will integrate your existing software with Salesforce apps to make them work together harmoniously. This will streamline processes that otherwise would have taken huge amounts of work hours, saving you money along the way. OMI is well versed in third party integration and can work with vendors on your behalf.

Customization

Your business is unique, OMI understands our clients require certain levels of customization on the Salesforce Platform. We work with your internal teams to define, document and plan for areas that may require changes, enhancements or development to enhance Salesforce to your exact business needs.

WHY OMI?/

Our Advantages/

250+ Successfully Delivered Salesforce Engagements

Whatever the complexity of the engagement, OMI will deliver an exact solution that will provide your business the best possible result on the Salesforce customer success platform.

18 Years of SaaS Experience

OMI has delivered solutions for 18 years with our own commercial SaaS offerings in the customer communications space (Statement2web) and recently the Marketing Automation space (366 Degrees). We have been a customer and user of Salesforce from the inception of our company.

Ultimate Transparency

Our objective from our first interaction with your business is to provide you clarity on our process, our pricing and how we will conduct business throughout our partnership. We believe the Customer for Life approach to doing business. OMI believes in open communications to build trust with our clients.

Customer-First Approach

OMI understands our clients have a choice when choosing a Salesforce success partner. Our sole objective is to help you succeed through our mutual expertise, knowledge and efforts. If we are not a good fit for your organization, we will connect you with an organization that is more suitable for your needs.

Our Expertise/

Armed with years of experience in dealing with cloud-based technologies, we will make Salesforce work for the benefit of your business. This has been made possible only by years of assisting customers just like you.

Customer Relationship Management (CRM) Expertise:

• Salesforce.com
• Microsoft
• Nimble

Marketing Automation Platforms (MAP) Expertise:

• 366 Degrees
• Salesforce Marketing Cloud
• Vidyard Video Marketing Platform

Customer Engagement & Self-Service Portals:

• Microsoft
• Salesforce Service + Community Cloud
• Intercom
• Statement2web

Business Intelligence Platform Expertise:

• Salesforce
• Microsoft
• Izenda

Get a free quote now!/

Feeling excited about kick-starting your Salesforce project? So are we!

Fill in the contact form to reach us and we will provide you with a free assessment of your project.

Send Message/

CAPTCHA image

* These fields are required.

Contact Information/

ADDRESS
5400 LAUREL SPRINGS PKWY
SUWANEE, GA 30024

PHONE
1-877-377-7274

EMAIL
INFO@OMI.CO

TWITTER
@OMI4U