CRM Workflow: Management, Tools & Examples
Customer Relationship Management systems are meant to help you enhance how your business communicates and interacts with your clients. There is a whole list of
Microsoft Dynamics 365 Future Trends and Predictions
Microsoft Dynamics 365 has come a long way since its release in 2016. Year after year, Microsoft has sought to improve the platform by consistently
Salesforce Journey Builder: Overview and Best Practices
Also read our complete Salesforce implementation guide. Salesforce Journey Builder is meant to help you streamline the process of communication and interaction with your
How to Build Apps on Salesforce: App Cloud Overview
Customer Relationship Management can be tricky to get right because every business is different. The whole point of implementing a CRM system is to get
Finance and Operations vs. Business Central: Which ERP Is Better For Your Business?
These two Microsoft ERP solutions have a lot of overlap in their functionality and may seem to fulfil the same role. They are both part
CRM Data Management Strategies & Best Practices
In many cases, getting a CRM up and running is a challenging, time-consuming task which requires lots of resources. There are many hoops for a
Microsoft Dynamics 365 Business Central Overview
Microsoft Dynamics 365 Business Central has been an evolving platform that goes far back enough to claim a legitimate place at the dawn of personal
Dynamics 365 Business Central vs Dynamics GP
Two ERP solutions. Both made by the same company, both part of the Dynamics Suite, and both meant to serve similar sizes of organizations –
SDR 101. What is the Sales Development Representative Role in Your Business?
Sales development is the combination of important business processes that act as the main driving force for your sales. Without a properly established sales development
Salesforce CRM Issues and Challenges: Things to Consider During Salesforce CRM Implementation
Without a doubt, Salesforce is known as one of the best CRM platforms available for all kinds of business. However, like with any other tool