Sales Cloud and Service Cloud in Salesforce are indispensable components of the platform, each addressing vital aspects of customer relationship management (CRM). Together, they offer
What’s the Best CRM in Real Estate in 2024?
The decision to purchase real estate is typically one of the utmost importance. So when people are property-hunting, they will want to feel that the
What is Microsoft D365 Finance and Operations?
Microsoft Dynamics 365 Finance and Operations stands out as a cloud-based powerhouse designed to meet the complex needs of large and diversified companies. This application
The Salesforce Future: Top Salesforce Industry Trends
2024 is the year for companies around the world to keep adjusting to the digital-first and work-from-anywhere environment. If your company is one of the
9 Dreadful CRM Challenges and How to Overcome Them
Whether it’s the cost implications, user adoption or data organization, customer relationship management (CRM) challenges are truly plentiful. And when a CRM implementation fails, given
Salesforce Community Cloud Overview: Key Features and Benefits
Salesforce Community Cloud is a social CRM platform aimed at enhancing communication between a company and its employees, partners, and customers; and is one of
AWS vs Azure vs Google Cloud
Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform are often referred to as the “big three” of cloud computing, accounting for two thirds
Business Benefits of Microsoft Dynamics 365 CRM Managed Services
When using Microsoft Dynamics 365 CRM, companies essentially have two choices: either to employ in-house specialists to manage the system or hire an outside dedicated
How to Choose the Right Microsoft Dynamics CRM Managed Services Provider
Choosing the best Microsoft Dynamics CRM outsourced team can be just as challenging as hiring in-house employees. There are a lot of teams to pick
10 Reasons Why You Should Use a CRM System
Many businesses that our OMI team have helped deploy a CRM system in the past are tailoring their sales efforts and customer services better today.