TOP CRM software solutions by OMI/

Through our extensive expertise, OMI will help you expand the capabilities of your CRM platform and maximize business productivity.

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We Build business crm solutions that Deliver Success/

All great companies focus on the Customer! We assist in leveraging top customer relationship management platforms through cloud crm solutions for small and mid-sized business. OMI applies best practices that yield maximum return on investment for our clients.

Salesforce CRM

As a proud Salesforce partner, we know how to take the world’s leading CRM platform and realize its full potential. OMI delivers smart and cost-effective solutions for B2B and B2C businesses alike. With our expertise your business can build long-lasting relationships and improve productivity across the entire organization.

At OMI we’ve been assisting businesses all over the world to improve customer relationships with Microsoft Dynamics CRM. Our extensive expertise in the field of cloud CRM solutions can help you boost sales, implement powerful marketing automation, provide exceptional customer services and much more.

Custom CRM Solutions Tuned with Your Goals/

Our tailored approach ensures that each CRM system is uniquely aligned with your business objectives, enhancing efficiency and fostering growth. With ongoing support and continuous optimization, we help you stay ahead in a competitive market.

Project Assessment

We gather information about your current systems, workflows, pain points, and what success looks like for you. We fully immerse ourselves into your business and identify the exact areas where a custom CRM can create immediate value.

Requirement Specification

We work closely with your team to define every detail of what your CRM needs to achieve. We dig into all the specifics and make sure we’re designing a system that fits with how you work.

Design and Development

We design a custom CRM solution that will enhance your team’s productivity without adding unnecessary complexity. During development, we keep things flexible and iterative, involving you at every step so that the system works as planned, both functionally and visually.

Installation and Integration

We make sure your CRM seamlessly connects with your existing tech stack – ERP systems, marketing platforms, or other critical software. The goal here is smooth data flow across your entire business, so that any disruption to your operations remains minimal.

Upgrades

We help your CRM evolve together with your business – we roll out regular updates, new features, and capacity scaling as needed. Our focus is on making sure your CRM remains a long-term asset.

User Training and Support

We provide comprehensive training for your team – we make sure they’re comfortable navigating the system, understanding new features, and using it to its full potential. On top of that, we offer CRM managed services – ongoing support to troubleshoot any issues that may occur.

Benefits of Our Custom CRM Software Solutions/

Deep Customization for Complex Workflows

We design our cloud CRM solutions to reflect your specific business processes – all of your workflows and sales cycles, no matter how complex, will become much more efficient.

360-Degree View of Customer Data

We unify your CRM data across sales, marketing, and customer service; which provides a 360-degree view of every customer interaction.

Predictive Analytics

We help your team to anticipate customer behavior, identify upsell opportunities, and proactively engage leads before your competitors do. That way, we turn your CRM from a simple recordkeeper into an active driver of profitable actions.

Advanced Automation

We implement advanced automation features – intelligent lead scoring, personalized customer journeys, behavior-based automated follow-ups and more.

Integration with Cutting-Edge Tech

We future-proof your CRM solutions by incorporating AI, machine learning, and IoT when relevant – you will always have tools that will remain competitive as the market changes.

Comprehensive CRM Solutions for End-to-End Customer Engagement/

Lead Nurturing

Whether you are utilizing Microsoft 365 or Salesforce CRM, at OMI we help you utilize CRM platforms to explore the full power of lead nurturing and the ability to turn cold leads into clients. Start building meaningful and long-lasting customer relationships with extended cloud CRM solutions.

Automate lead nurturing process and save valuable time of your sales team.
Use customization options and dynamic content to personalize your prospect communications.
Maintain a clean leads database with real-time syncing and data segmentation.

Long-Cycle Sales Support

A well-managed sales cycle is the key to efficient business growth. Use full power of CRM web solutions in sales lifecycle and accelerate the entire process of onboarding with solutions such as Nimble Prospector and Nimble Piesync integration.

Set targets for the number of deals and the time span they should stay in each cycle stage for better management.
Gain a single view of communication and billing history.

Loyalty Management

Our cloud-based CRM solutions excel in the area of loyalty management, allowing you to boost customer retention and satisfaction rate with solutions like Nimble-Salesforce and Nimble-Google integrations, which result in a greater number of referrals to other prospects.

Create self-service customer portals with social media integration.
Use dynamic attributes in order to track customer behavior and set up custom triggers to evaluate your loyalty program.

Advantages of Customer Management Solutions from OMI/

Data
Security

Flawless
Performance

High

Scalability

Seamless
Integration

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GOOD360

Stephane Moulec, VP of IT

OMI has deep expertise in marketing automation integration. More importantly though, their team has spent the time understanding our business to enhance our Salesforce platform where it delivers the most benefits.

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Justin Biggs

Founder, Mailbox Power

OMI delivered more than expected in less than three weeks and we had customers using Mailbox Power for Salesforce CRM within two weeks of the integration. Their professionalism in designing the right experience was spot on and the customers love the integration. The Mailbox Power OMI partnership approach has paid massive dividends.

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PREMIER PACKAGING

Manager of Sales Technology - Randi Yancey

We can now separate the visualization of data. That’s been probably the major, almost instant benefit we’ve seen out of Salesforce and it all comes through what OMI was able to help us accomplish. OMI is now an extension of our team, I rely on them all day, every day.

The perfect time to seize opportunity for success is right now.

Get your business CRM solution today!

We Make Cloud CRM Solutions Look Really Simple/

Collaboration Tools

Achieve real-time visibility, fast flow of information and improve teamwork across your business departments through user-friendly collaboration tools.

Business Mobility

We deliver enterprise applications that advance business efficiency. Facilitate faster communication and streamline business processes.

Powerful Analytics

From customizable dashboards to predictive forecasts, utilize the full power of your corporate data with CRM software solutions from OMI.

Ready to get CRM solutions for your company?

Learn more, how OMI can help you achieve maximum business productivity with our industry top CRM software solutions.

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Get the Free Ebook Now to Learn More About the OMI Expertise!/

Our ebook breaks down 6 success stories of our clients who have leveraged the OMI solutions to the fullest for the benefit of their businesses.