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Leading Customer
Engagement Platform

Orchestrate marketing & customer communications to drive engagement.

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Cloud Application
Development Services

“Build The Next Cloud Success Story”

Join Over 200  Satisfied Customers

 

We Measure Interactions and Engagement

With over 15 years experience providing customer-facing and engagement platforms in the cloud, OMI leads the way in today’s consumption driven business world. Simplicity, ease of use, and access to services- anywhere, at any time, with any channel.

Our breadth of knowledge and experience in delivering cloud-based services is second to none. This allows us to immediately assist our clients in developing solutions and platforms that drive real value. Our discovery process dramatically improves platform quality and flexibility while reducing developmental costs. The results are tightly integrated with the fundamental business needs of our clients.

From the beginning, we consider and accommodate all aspect of our client’s communications — from outbound communications to inbound communications — allowing for a true measurement of interaction and engagement. As a result, OMI has become a trusted source for innovative, cloud-based customer-facing platforms that improve brand loyalty and engagement across a number of industries.

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What we're working on

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366 Degrees & Salesforce

OMNI Channel Campaigns From Salesforce CRM

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Cloud Application Development

Kick-Start Cloud Ventures -CRM & Marketing Practice Group

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Customer Engagement Best Practices

Cloud Services White Paper Cloud CCM

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Marketing & Communication Orchestration

Manage Outbound & Inbound Customer Communications

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Latest Posts

Simplify Engagement for the Post Campaign Era

Marketers Must Reinvent and Orchestrate Multi-Channel Campaigns With so many communication channels and marketing tools available it can be difficult to know which strategies and tactics to adopt, and easy to slip back into more comfortable and traditional approaches to marketing and customer communications. But a new report from Forrester Research argues that marketing campaigns […]

Marketing Ecosystems 5 Tips for Better Results

Integrating the Marketing Ecosystem The marketing ecosystem for most organizations has become increasingly fragmented. Campaign management across multiple channels is one of the most difficult areas to execute for marketers and brand managers.  Multiple constituents from creative, agency, copyright to internal marketing staff all impact time to market and effect time to revenue for new […]

Are You Investing in the Customer Lifecycle

Customer Lifecycle Management (CLM) is a powerful approach to enable customer interaction strategies that can bring about significant business growth and profitability. The idea is to maximize revenue at every step along the customer journey with your company — from acquisition to upsell/cross-sell to loyalty and retention. It makes sense to manage your customers with […]

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