OMNI Channel

Manage customer communications no matter what form they take.



A new way to cash in on the cloud without big capital investments.


Presentment & Payment

Streamline communications that

affect the Revenue Cycle.

We Manage Interactions and Engagement

With over 15 years experience providing customer-facing and engagement platforms in the cloud, OMI leads the way in today’s consumption driven business world. Simplicity, ease of use, and access to services- anywhere, at any time, with any channel.

Our breadth of knowledge and experience in developing cloud-based tools and services is second to none. This allows us to immediately assist our clients in developing solutions and platforms with real value. Our discovery process dramatically improves platform quality and flexibility while reducing developmental costs. The results are tightly integrated with the fundamental business needs of our clients.

From the beginning, we consider and accommodate all aspect of our client’s communications — from outbound communications to inbound communications — allowing for a true measurement of interaction and engagement. As a result, OMI has become a trusted source for innovative, cloud-based customer-facing platforms that improve brand loyalty and engagement across a number of industries.

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What we're working on

Social Enterprise & OMNI Channel Integration

Tying Marketing Campaigns to the Sales Process

Marketing Supply Chain

Bringing Visability to the Marketing Supply Chain

Cloud CCM

Cloud Customer Communication Management

Enterprise Collaboration

Enabling Business Leaders to make Critical Business Decisions

Partner of the best salesforce Oracle-Logo Microsoft-Logo Standard-Register-Logo Vantiv-Logo

Latest Posts

Document Strategy Podcast Interview Brad Banyas about CloudCCM

“The world is moving to a state where it is important to engage with your customers anywhere and everywhere.”  This is according to Cloud CCM expert, Brad Banyas in the new episode of the Document Strategy Podcast.  The internet broadcast hosted by document strategy expert and author, Kevin Craine, has listeners worldwide and features interviews with […]

Member and Customer Communications Management

Cloud CCM brings consolidation of print, better bulk rates, and increased control over messaging across all channels Financial institutions face the challenge of managing the cost of customer communications. One way to do cut cost is to “go paperless,” but the truth is that most member and customer communications remain on paper. As a result, most […]

It’s Time to Put Your Head (and your Business) in the Cloud

Experts tell us that 2014 will be a defining year for business and that technology evolution will be driven by the cloud. In the past year or two excitement for the cloud has been on the rise, and now it seems that the thunderhead is beginning to blow into large scale production. Industry-leading brands like […]


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