Communications Platform

Orchestrate marketing & customer communications to drive engagement.


Integration Services

“Build The Next Cloud Success Story”

Join Over 200  Satisfied Customers




Businesses have invested in CRM, email and social media marketing, and more recently Marketing Automation suites with little visibility into the entire process from campaign to lead through conversion activity. We leverage existing investments in other technology platforms by providing centralized lead and customer profiles that measure interactions across multi-communication channels. Our solutions provide real-time analytics to multiple constituents involved in the top of the marketing and sales funnel.


Communicating with large lead and customer data sets often leaves voids in key areas and data points associated across sales, marketing, operations and client facing employees. These voids result in an incomplete picture of engagement across different internal company departments. This causes missed opportunities in the acquisition, cross-sell and retention phases of customer lifecycle engagement, and deteriorates customer lifetime value. Our solutions provide real-time activity streams that orchestrate marketing and operational communications to provide a single view for better engagement, regardless of when and where prospective customer and existing customers interact with your brand.


You have worked hard to gain, acquire and grow new customers. One of the most over looked areas in organizations today is Customer Lifecycle Management. Leading organizations invest 50% or more of marketing budgets to retain and sell more to existing customers. However, the majority fall short due to lack of focus on existing customers. It requires new investments in technology and human capital to maximize Customer Lifetime Value. Our business was designed from the ground up to address the needs of Customer Lifecycle Management through our own methodology called CARE — Consumption, Adoption, Retention, Revenue Growth and Engagement. Our solutions help manage the entire lifecycle to ensure your customer relationship investments are creating the results you need. We help you sustain an equal balance of new customers and existing customers, and create the financial results needed to thrive in today’s highly competitive market.


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CRM & Marketing Automation Technology BY OMI

What we're working on

366 Degrees & Salesforce

OMNI Channel Campaigns From Salesforce CRM

Cloud Application Development

Kick-Start Cloud Ventures -CRM & Marketing Practice Group

Customer Engagement Best Practices

Cloud Services White Paper Cloud CCM

Marketing & Communication Orchestration

Manage Outbound & Inbound Customer Communications

Partner of the best salesforce Oracle-Logo Microsoft-Logo Vantiv-Logo Twilio

Latest Posts

Keep a Customer for Life Attitude- Be There Waiting

Keeping “Forever Customers” Innovations in mobile, social and cloud-based technology are pushing consumer behavior in new ways and prompting organizations to rethink the way they capture, engage and retain customers. Indeed, consumers expect more these days: more service, more integration, and more savvy communications. This makes the job for marketers and brand leaders more difficult, […]

Know Your Customer Gain The Advantage

There is a fundamental shift in business marketing today away from traditional advertising toward a new approach to customer engagement and loyalty. A great deal of effort and expense is being spent to devise ways to better engage, re-engage, and keep loyal customers. But that is hard to do if you don’t know much about […]

Centralize Customer Communications & Join us in Winners Alley

Don’t Lose Control of your Customer Communications Most organizations manage a huge variety of customer communications…and it’s easy to lose control. Everything from monthly statements and notices, to social media, mobile communications, the web, and more, are now part of a customer communications mix that is growing in both volume and complexity. It can be […]


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