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Leading Customer
Engagement Platform

Orchestrate marketing & customer communications to drive engagement.

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Cloud Application
Development Services

“Build The Next Cloud Success Story”

Join Over 200  Satisfied Customers

 

We Measure Interactions and Engagement

With over 15 years experience providing customer-facing and engagement platforms in the cloud, OMI leads the way in today’s consumption driven business world. Simplicity, ease of use, and access to services- anywhere, at any time, with any channel.

Our breadth of knowledge and experience in delivering cloud-based services is second to none. This allows us to immediately assist our clients in developing solutions and platforms that drive real value. Our discovery process dramatically improves platform quality and flexibility while reducing developmental costs. The results are tightly integrated with the fundamental business needs of our clients.

From the beginning, we consider and accommodate all aspect of our client’s communications — from outbound communications to inbound communications — allowing for a true measurement of interaction and engagement. As a result, OMI has become a trusted source for innovative, cloud-based customer-facing platforms that improve brand loyalty and engagement across a number of industries.

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What we're working on

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366 Degrees & Salesforce

OMNI Channel Campaigns From Salesforce CRM

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Cloud Application Development

Kick-Start Cloud Ventures -CRM & Marketing Practice Group

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Customer Engagement Best Practices

Cloud Services White Paper Cloud CCM

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Marketing & Communication Orchestration

Manage Outbound & Inbound Customer Communications

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Latest Posts

Marketing Automation- 4 Areas of Focus

No matter what business you are in, every organization must reach new customers in order to thrive. Any company that fails to reach new markets and capture new revenue is at risk of losing to the competition. This is a fundamental truism that has been the challenge of businesses and marketing pros for generations. But […]

Orchestrate Integrated Campaigning

Integrated Campaign Management It seems that everyone these days has a slew of elec­tronic devices and is active on mul­ti­ple social networks. There are lit­er­ally thou­sands of chan­nels and hun­dreds of ways to access them. This would seem like a boon for marketers, but all this com­plex­ity makes it dif­fi­cult to fig­ure out how to use […]

Top Areas For Customer Engagement- Grow Customers

The concept and discipline of Customer Engagement is one that many organizations are using to communicate with customers in new and more profitable ways. It is becoming more and more important for businesses to engage with their customers in a more personal and effective ways in order to build brand loyalty and customer lifetime value. […]

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