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Communications Platform

Orchestrate marketing & customer communications to drive engagement.

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Integration Services

“Build The Next Cloud Success Story”

Join Over 200  Satisfied Customers

 

AREAS OF FOCUS:

MARKETING & SALES

Businesses have invested in CRM, email and social media marketing, and more recently Marketing Automation suites with little visibility into the entire process from campaign to lead through conversion activity. We leverage existing investments in other technology platforms by providing centralized lead and customer profiles that measure interactions across multi-communication channels. Our solutions provide real-time analytics to multiple constituents involved in the top of the marketing and sales funnel.

ENGAGEMENT

Communicating with large lead and customer data sets often leaves voids in key areas and data points associated across sales, marketing, operations and client facing employees. These voids result in an incomplete picture of engagement across different internal company departments. This causes missed opportunities in the acquisition, cross-sell and retention phases of customer lifecycle engagement, and deteriorates customer lifetime value. Our solutions provide real-time activity streams that orchestrate marketing and operational communications to provide a single view for better engagement, regardless of when and where prospective customer and existing customers interact with your brand.

CUSTOMER LIFECYCLE

You have worked hard to gain, acquire and grow new customers. One of the most over looked areas in organizations today is Customer Lifecycle Management. Leading organizations invest 50% or more of marketing budgets to retain and sell more to existing customers. However, the majority fall short due to lack of focus on existing customers. It requires new investments in technology and human capital to maximize Customer Lifetime Value. Our business was designed from the ground up to address the needs of Customer Lifecycle Management through our own methodology called CARE — Consumption, Adoption, Retention, Revenue Growth and Engagement. Our solutions help manage the entire lifecycle to ensure your customer relationship investments are creating the results you need. We help you sustain an equal balance of new customers and existing customers, and create the financial results needed to thrive in today’s highly competitive market.

 

Learn More

PROBABILITY SELLING EXISTING CUSTOMER  MULTI CHANNEL OMI

What we're working on

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366 Degrees & Salesforce

OMNI Channel Campaigns From Salesforce CRM

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Cloud Application Development

Kick-Start Cloud Ventures -CRM & Marketing Practice Group

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Customer Engagement Best Practices

Cloud Services White Paper Cloud CCM

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Marketing & Communication Orchestration

Manage Outbound & Inbound Customer Communications

Partner of the best salesforce Oracle-Logo Microsoft-Logo Vantiv-Logo Twilio

Latest Posts

Best Practices – Make the Most of Your Lead Generation Efforts

Next Generation Lead Generation Every business – from a multinational corporation to a local bakery — must attract new customers in order to thrive. Any company that fails to reach new markets and capture new revenue is at risk of losing to the competition. This has been the challenge of businesses and marketing professionals for […]

Leverage Salesforce and 366 Degrees for better ROI

Getting Real World ROI with CRM and Marketing Automation By Brad Banyas    Every business must land new customers to survive. But more than that, they must keep customers coming back for more. Indeed, repeat customers spend about 70% more than new ones, so it makes good business sense to not only capture new clients […]

Creating The Perfect Marketing Stack Chronicles

Introduction With thousands of technologies in the market, we chose more of a simplistic approach to build our Marketing Technology Stack based on proven technologies and services. Our stack primarily involves four main technologies: Salesforce.com (CRM), 366 Degrees (Customer Lifecycle Management), Izenda (Analytics) and Intercom.io (Conversations & in App Messaging). In addition, we include Hubspot […]

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